Group Home-
ALF Supervisor
Lead the daily operations of a residential home while ensuring quality care, staff accountability, and a safe, supportive environment.
Position Overview
Toria's Support Care Services, Inc. is seeking a dependable Group Home / ALF Supervisor & House Manager to oversee the daily operations of an assigned residential facility.
​
This hands-on leadership position combines staff supervision, resident-care oversight, facility management, and regulatory compliance. The Supervisor & House Manager is responsible for ensuring the home operates safely, efficiently, and professionally while maintaining quality care and supporting the residential team.
​
The position requires initiative, accountability, and the ability to identify and address operational concerns while keeping management informed.
Key Details
$21.00 per hour
Hourly / Non-Exempt, unless​otherwise designated by the agency
Assigned Residential Facility
Reports to Group Home Manager and CEO / Owner
Staff Supervision & Scheduling
Coordinate staff schedules, shift coverage, and replacement staffing when needed.
​
Supervise, coach, and guide DSPs, Lead Staff, and other assigned personnel.
​
Monitor staff attendance, punctuality, timekeeping, and completion of assigned duties.
​
Ensure effective communication and documentation between shifts.
​
Assist with employee orientation, training, and staff meetings.
Communication & Residential Admissions
Maintain professional communication with families, guardians, healthcare providers, support coordinators, and other authorized members of the resident's support team.
​
Assist management with prospective resident referrals, screenings, admissions, and transitions.
​
Stay informed of available residential vacancies and support appropriate occupancy efforts.
​
Promptly report significant staffing, resident-care, safety, regulatory, financial, or operational concerns to management.
House Management Responsibilities
Resident Care & Safety
Oversee daily resident care, personal assistance, meals, medications, activities, and appointments.
​
Ensure individual support plans, behavior plans, physician orders, and care instructions are followed.
​
Monitor resident records and ensure documentation is accurate and complete.
​
Coordinate healthcare appointments and communicate with nursing personnel regarding resident needs.
​
Ensure significant medical, behavioral, medication, or safety concerns are promptly reported.
Facility Operations & Compliance
Conduct routine facility inspections and oversee cleanliness, sanitation, and household operations.
​
Monitor household supplies, resident equipment, maintenance needs, and necessary repairs.
​
Maintain required facility records, logs, and documentation.
Keep the facility inspection-ready and audit-ready.
​
Support compliance with applicable APD, AHCA, Medicaid, and agency requirements.
​
Assist with licensing inspections, regulatory reviews, and quality assurance activities.
Management Accountability
✔
​​
✔
​​
✔
​​
✔
​​
The Group Home / ALF Supervisor & House Manager serves as the responsible on-site leader of the assigned residential facility during scheduled working hours.
​
The Supervisor is expected to take initiative in addressing routine operational matters while exercising sound judgment within the authority granted by Toria's Support Care Services, Inc.
​
Significant concerns involving resident safety, staffing, regulatory compliance, disciplinary matters, or expenditures requiring authorization must be promptly escalated to the Group Home Manager and/or CEO/Owner.
Decisions reserved for agency leadership, licensed healthcare professionals, guardians, or regulatory authorities must remain with those authorized individuals.